Moving Into a New Home: Five Dos and Don’ts

Moving day is exciting, but a few simple steps can help protect your home, preserve evidence and prevent minor issues from becoming larger problems.

1. Do record the condition

Photograph each room, fitting and external area before furniture and belongings obscure them. Report damage, incomplete work and defects through the developer’s formal customer care process. Don’t rely on verbal promises. Keep emails, photographs, appointment dates and repair records.

2. Do learn how the home works

Locate the stopcock, consumer unit, meters and heating controls. Read the instructions for your heating, hot water and ventilation systems. Don’t switch off ventilation systems. New homes need regular ventilation while construction moisture disperses.

3. Do allow the property to dry gradually

Maintain a comfortable, consistent temperature and ventilate the home in accordance with the manufacturer’s and developer’s guidance. Don’t overheat the property. Rapid drying may contribute to shrinkage and cracking.

4. Do prioritise important defects

Focus first on matters affecting safety, operation, water resistance and durability, such as leaks, loose guarding, defective windows, drainage problems or faulty services. Don’t confuse perfection with an acceptable standard. Minor variations can occur in site built homes, although poor or incomplete workmanship should still be reported.

5. Do arrange an appropriate inspection

An independent inspection can help identify visible defects and provide a clear photographic record for your developer. Remember that inspections are visual and subject to access. Concealed defects may not be apparent, and specialist testing may be recommended where a significant concern is suspected.

Finally, don’t let snagging take over the experience. Report problems, keep records and follow them through, but make time to enjoy your new home.